The Mayo Civic Center's Event Staff responsibilities encompass three main areas:

1. Protection and safety of guests
2. Public Relations for the entire MCC complex
3. Guest assistance

• Help patrons or guests to their assigned seats
• Take admission tickets for events
• Provide information and directions to attendees
• Keep aisles clear
• Assist patrons with special needs
• Act as primary contact for planner during event (head usher)

• Monitoring back of house, allowing access only for authorized personnel
• Helping patrons enter/exit designated doors before and after events
• Enforcing policies such as no outside food/beverage, no cameras, etc
• Monitoring exhibitor/vendor move in and out
• Crowd safety and control

• Converting the facility over from one event to the next
• Sound,video and lighting equipment management
• Customer relations