Mayo Civic Center is going cashless
Effective April 15, 2024, Mayo Civic Center will be a cashless venue. All purchases within the venue will require payment through debit/credit cards, Apple Pay, or Google Pay. More Information

Guest Services

USHER Guest Services ushers at Mayo Civic Center

  • Help patrons or guests to their assigned seats
  • Take admission tickets for events
  • Provide information and directions to attendees
  • Keep aisles clear
  • Assist patrons with special needs
  • Act as primary contact for planner during event (head usher)


  • Monitoring back of house, allowing access only for authorized personnel
  • Helping patrons enter/exit designated doors before and after events
  • Enforcing policies such as no outside food/beverage, no cameras, etc.
  • Monitoring exhibitor/vendor move in and out
  • Crowd safety and control


  • Converting the facility over from one event to the next
  • Sound, video, and lighting equipment management
  • Customer relations